Appointments & Scheduling
Coaching sessions are available by appointment only and can be booked through the online scheduling system.
Please ensure that you provide accurate contact information when booking your session. You will receive a confirmation email with all the necessary details.
If you experience any difficulties accessing your session, please contact me as soon as possible.
Rescheduling & Cancellations
I understand that life can be unpredictable, especially when living with ADHD. If you need to reschedule or cancel your appointment, please do so at least 24 hours before your scheduled session.
- Cancellations made more than 24 hours in advance may be rescheduled at no additional cost.
- Appointments cancelled less than 24 hours before the session, or missed without notice, may be considered completed and are generally non-refundable.
- In exceptional circumstances, please reach out鈥擨 always aim to approach each situation with understanding and flexibility.
If I ever need to reschedule a session due to unforeseen circumstances, you will be offered the earliest available alternative.
Late Arrival
If you arrive late, your session will still end at the originally scheduled time to respect other clients’ appointments.
If you are more than 15 minutes late without prior communication, the session may be considered a no-show.
Online Sessions
Sessions are conducted online via the platform indicated in your booking confirmation.
Please make sure you:
- have a stable internet connection,
- use a quiet and private space whenever possible,
- join the meeting on time.
Confidentiality
Everything discussed during our coaching sessions is treated as confidential.
Your personal information and coaching conversations will never be shared with third parties unless:
- you provide explicit consent,
- disclosure is required by applicable law.
Scope of Coaching
ADHD coaching is a collaborative, future-focused process designed to help you better understand yourself, develop practical strategies, build sustainable habits, and move toward your personal goals.
Coaching is not psychotherapy, psychological counselling, medical treatment, or a substitute for mental health care.
I do not diagnose ADHD or other medical or psychological conditions, prescribe medication, or provide crisis intervention.
If I believe that your needs would be better supported by another professional, I may recommend seeking appropriate medical or mental health care.
Ethical Commitment
My coaching practice is grounded in respect, compassion, curiosity, and evidence-informed approaches.
I am committed to:
- creating a safe, supportive, and non-judgmental environment,
- respecting your autonomy and personal choices,
- maintaining professional boundaries,
- protecting your privacy and confidentiality,
- working within the limits of my professional competence,
- engaging in ongoing professional development and supervision where appropriate.
I also ask my clients to:
- communicate openly and honestly,
- attend sessions prepared to engage in the coaching process,
- respect agreed appointment times,
- understand that meaningful change requires active participation between sessions.
Respect & Inclusion
Everyone is welcome regardless of age, ethnicity, nationality, gender identity, sexual orientation, religion, disability, or neurotype.
My goal is to create a space where you feel respected, heard, and accepted exactly as you are.
Place of juristiction
The place of jurisdiction is Zurich, Switzerland.
Questions
If you have any questions about these policies or whether coaching is the right form of support for you, please don’t hesitate to get in touch before booking your first session: natalia@nataliacorvaro.com.